Warranty

Liability for defects

The rights and obligations of the Parties concerning the Seller’s liability for defects shall be governed by applicable and generally binding regulations.

The Seller is liable for ensuring that the goods are free of defects upon delivery. The Seller warrants to the Buyer that at the time when the goods were accepted:

The goods show the characteristics stipulated by the Parties; in the event of an absence of any agreement, the goods show such characteristics that were described by the Seller or the manufacturer or that were expected by the Buyer with regard to the nature of the goods and based on any presented advertisements;

The goods are suitable for the purpose declared by the Seller or the purpose this type of goods are generally used for;

The quality and version corresponds to the stipulated sample or pattern if the quality and version were specified based on a stipulated sample or pattern;

The goods in corresponding quantity, degree or weight comply with all applicable laws and regulations.

The provisions of Article of the Business Terms and Conditions shall not be applied to a defect of goods sold for a lower price due to such a defect, to goods wear and tear caused by their standard use, to a defect of used goods corresponding to the extent of use or wear and tear that the goods demonstrated before being accepted by the Buyer, or when implied by the nature of the goods.

Any defect that appears within two years following the goods acceptance shall be considered a defect that existed at the time of acceptance. In this case, the Buyer informs the Seller about such a defect and if the Product is found to be defected by the Seller, he provides the Buyer with 2 options: 1) The Seller can either return the Buyer the price he/she paid for the Product together with the shipping costs 2) the Seller can send the Buyer a new Product. It is the responsibility of the Buyer to choose between these two options and inform Seller about his/her decision.

The Buyer’s rights arising from the Seller’s liability for defects, shall be claimed by the Buyer at the address of the Seller’s premises where warranty claims are possible with regard to the range of sold goods, or at the registered address or place of business. The warranty claim shall be considered asserted upon the delivery of the claimed goods from the Buyer to the Seller.

Any other rights and obligations of the Parties related to the Seller’s liability for defects may be set in the Seller’s claims management procedure.

Other rights and obligations of the parties

The Buyer assumes ownership rights to the goods upon payment of the entire purchase price of the goods.

The Seller is not bound by any codes of conduct in relation to the Buyer.

Any out-of-court consumer claims shall be solved by the Seller through hello@skinnersfootwear.com. Information about the Buyer’s claim settlement shall be sent by the Seller to the email address of the Buyer.

The Seller is entitled to sell goods based on the trade licence. The trade licence audit is performed by the respective trade licensing office within the scope of its activities. Personal data protection is supervised by the Office for Personal Data Protection.